Terms & Conditions

Dimension Media > Terms & Conditions

TERMS AND CONDITIONS OF SERVICE

Last Updated: June 6, 2026

Welcome to Dimension Media 360 (“Company,” “we,” “us,” or “our”). By accessing or using our website (www.dimensionmedia360.com), purchasing our services, or interacting with our brand communication channels, you agree to be bound by these Terms and Conditions. Please read them carefully.

1. Scope of Services

Dimension Media 360 provides a wide array of professional services including, but not limited to, digital marketing, paid advertising management, branding, video production, social media management, and strategic media consulting (collectively, the “Services”). Specific deliverables, timelines, and budgets will be outlined in separate, executed Statements of Work (SOW) or Client Agreements, which shall complement these Terms.

2. Website Use and Eligibility

By using this website, you represent that you are at least 18 years of age and possess the legal capacity to enter into a binding agreement. You agree to use the website solely for lawful purposes and in a manner that does not infringe the rights of, restrict, or inhibit anyone else’s use of the site.

3. Payment, Billing, and Retainers

  • Fees: Clients agree to pay Dimension Media 360 the fees set forth in their specific service contract.

  • Billing Cycles: Monthly digital marketing or ad-management retainers are billed in advance on a recurring monthly cycle unless stated otherwise.

  • Late Payments: We reserve the right to suspend or terminate ongoing media services, ad campaigns, or production deliverables if payments are overdue by more than fourteen (14) calendar days.

4. Intellectual Property

  • Our Content: All content, designs, graphics, code, and proprietary workflows found on this website are the intellectual property of Dimension Media 360 and are protected by copyright laws.

  • Client Deliverables: Upon full payment of all outstanding invoices, the final creative deliverables (e.g., custom graphics, final edited video files, logos) produced for a client will be fully owned by the client. Dimension Media 360 retains the right to showcase completed client work in our portfolio, case studies, and marketing materials unless a strict non-disclosure agreement (NDA) states otherwise.

5. Limitation of Liability and Guarantees

While Dimension Media 360 applies industry-leading strategies to optimize digital advertising, branding, and media performance, we do not guarantee specific financial returns, lead volume, or search engine rankings. Digital platforms, algorithm shifts, and market conditions are inherently variable. In no event shall Dimension Media 360 be liable for any indirect, incidental, or consequential damages (including loss of business profits, data, or revenue) arising out of the use or inability to use our services.

6. Voice and SMS Communication Compliance

Dimension Media 360 operates automated and manual communication systems (including voice calls and SMS/MMS text messages) to interface with customers, leads, and clients.

  • Consent: By voluntarily providing your mobile phone number on our contact forms, you explicitly consent to receive transactional and promotional updates from Dimension Media 360. Agreeing to receive texts is completely optional and never a requirement to purchase our services.

  • Opt-Out (STOP): You can opt out of our text messaging program at any time. Simply reply STOP to any text message received from us. We will send a final text confirming your removal.

  • Assistance (HELP): Reply HELP to any message for assistance, or email info@dimensionmedia360.com.

  • Carrier Disclaimers: Message and data rates may apply. Message frequency varies. Mobile carriers are not liable for delayed or undelivered messages.

7. Indemnification

You agree to indemnify, defend, and hold harmless Dimension Media 360, its directors, employees, and subcontractors from any claims, losses, liabilities, and expenses (including legal fees) resulting from your violation of these Terms, or any unauthorized or illegal materials provided by you for use in our marketing campaigns.

8. Governing Law

These Terms and Conditions shall be governed by and construed in accordance with the laws of the Province of British Columbia, Canada, without regard to its conflict of law principles. Any legal actions or disputes arising under this agreement must be filed in a court of competent jurisdiction within Vancouver, British Columbia.

9. Modifications to Terms

We reserve the right to modify these Terms and Conditions at any time. Any changes will be posted directly to this web page with an updated “Last Updated” date. Continued use of our website or services following any updates constitutes absolute acceptance of the revised Terms.

10. Contact Us

If you have any questions, concerns, or legal inquiries regarding these Terms and Conditions, please contact us directly:

Dimension Media 360

Website: www.dimensionmedia360.com

Email: info@dimensionmedia360.com